Most orders ship within a day or two of being received, however in some case allow up to week for shipping. Occasionally it may take longer due to unforeseen circumstances however we always do our best to make it up to our customers if something arises. Please let us know if you have any concerns and we are always happy to help.
For Pre-sale items we ask that you allow up to 3 weeks for production and shipping.
We use carrier based rates in all shipping provided through the website and our costs cover insurance and tracking to ensure that our customers are able to follow the status of their deliveries as well as ensuring it arrives safely.
We do provide Free Shipping in Canada for all orders over $200 CDN as well for our customers in the US we allow free shipping for orders over $300 CND.
For any inquiries associated with orders please send an email to firstname.lastname@example.org and please make sure to have your order number available in the email.