Refunds/Returns

Returns/Refunds

To be eligible for a return, your item must be unused and in the same condition that you received it within 30 days of purchase. It must also be in the original packaging. SECTION 35 must be contacted within 3 days or receipt. The customer is responsible for all related shipping/duties and associated expenses. Please contact orders@sectionthirtyfive.com for returns.

To complete your return, we require a receipt or proof of purchase.

All Clearance, Sale and Fashion Show Items are non-refundable and or exchangeable.

Exchanges

We are unable to process exchanges. If you would like to exchange something for a different size or colour, please return the original item(s) for a full refund and place a new order.

Customer will be responsible for covering all and any shipping/duty related costs for exchanges. This is non-negotiable.

Shipping

To return your product, you should mail your product to:

SECTION 35 - Returns

2040 Clark Drive, Vancouver,

BC V5N 3G7, Canada.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.